TimelinesAI changelog
Autoresponder
The "Autoresponder" feature in TimelinesAI enables automated responses to WhatsApp chats, including greeting messages and options for contacts to choose from, automatic assignment of chats to team members, chat labeling, handling of invalid selections, and messages for customers not attended by an agent in a timely manner. It also allows for auto-response in inactive chats after a set period and offers a simulation function to test settings before going live. This feature requires an active subscription, a connected WhatsApp account, and sufficient mass-sending quota.
For a detailed overview, you can visit the TimelinesAI knowledge base.