We’ve introduced powerful template capabilities to enhance your messaging experience in the HubSpot Embedded Chat view:

Note templates variables are not supported yet in HubSpot. Coming soon!

For users composing messages in languages like Hebrew, Arabic, Farsi, or Urdu, we’ve added automatic RTL support to make communication smoother: message text automatically shifts to RTL while editing or displaying when RTL characters are detected.

TimelinesAI changelog

HubSpot Chat View - Templates and Improvements