The former "Contacts limit," which was a global cap of 10,000 contacts across all plans for each workspace, has now been replaced by an Active Chats limit.
Here are the key changes:
Only chats with a non-empty chat history will be counted towards this limit.
The Active Chats limit is determined based on the number of seats in your workspace: the more seats you have, the higher the limit.
All existing workspaces will automatically retain the original global limit of 10,000 active chats if this number is higher than the new calculated limit.
If your workspace exceeds this limit, you can increase it by contacting support and purchasing the necessary amount of active chats.
A new Public API endpoint, "GET api/chats/{chat_id}/messages," has been added. It retrieves the message history of a chat, with options to filter by incoming/outgoing messages and by specific date ranges.
Enhancements to Public API endpoints that provide message details: a "from_me" indicator has been included to easily identify incoming versus outgoing messages.
Improvements to Public API endpoints that provide chat details: "last_message_uid" has been added, so that it will be possible to retrieve message details by subsequent API call.
New filtering options have been introduced in filter views to help organize chats: you can now filter chats by the date of the last message and also distinguish inactive chats (chats that have empty message history).
Fixed an issue with the email notification sent when the new message webhook is disabled due to exceeding the maximum number of errors on the receiving end.
